SNOWBERRY FAQ'S

Snowberry is premium, natural based skincare that is made in New Zealand. Snowberry is an uncompromising blend of Nature and Science, a range of beautiful skin care products that help enhance skins natural radiance.

We believe in beauty without compromises – on your skin or our environment. That’s why we take as much care in selecting what goes into our formulas as what we leave out. Snowberry is free of petrochemicals, volatile alcohols, artificial colouring and glycols. We have a commitment to reducing our environmental impact and have been carbon neutral since day one with all of our products having achieved carboNZeroCert™ certification.

Snowberry is available from Farmers department stores, leading pharmacies and select independent retailers nationwide.

We believe in celebrating natural beauty, and that this beauty begins with nature, but benefits from science. That’s why we aim to deliver skincare products that are an uncompromising blend of the best of New Zealand Nature and Science. A range of beautiful skincare products that help enhance skins natural radiance.

All Snowberry skincare products are designed, manufactured and packed in New Zealand. We even have our own Snowberry Gardens just north of Auckland where we source some of our unique New Zealand ingredients and develop ideas for our skincare range.

Yes,the New Zealand rainforest is an untapped source of exotic ingredients beneficial for the skin. Nestled here is the lush Snowberry Gardens, a plantation of selected New Zealand rainforest trees and plants cultivated for the special anti aging skincare properties found in their resins, seeds and leaves. Snowberry Gardens is at the core of our bio discovery programme and our commitment to bring new-to-the-world New Zealand anti-aging skincare to Snowberry customers. It is also a delightful haven for plants, birds and of course, people! We continue to perfect the extraction process for many of the New Zealand plants grown at the Gardens to formulate only the purest & finest skin beneficial extracts into our Snowberry products.Today we use a few key ingredients sourced from the Gardens like the seed oil extract of the native New Zealand flax, Harakeke and the Kanuka honey collected by our busy Snowberry Bees located on the Gardens. Stay tuned for more New Zealand exotic ingredients to come.

While we source some unique New Zealand ingredients from our Snowberry Gardens, not all our skincare ingredients are sourced there. Outside of New Zealand’s finest botanicals we also source high-quality ingredients from around New Zealand and the world to ensure that we’re providing you with the best products possible.

Snowberry Gardens is not currently open to the public, but sharing the experience of this beautiful slice of heaven is something we would love to do in the future, so watch this space!

Very! We think of Snowberry as authentic skincare that combines the best of nature and science to give you natural skincare that really works! Snowberry products are formulated to make best use of not only luxurious skin-beneficial botanicals but also scientifically proven anti-ageing ingredients from around the world.

In addition, from six years of original research and development carried out at the University of Auckland in New Zealand, Snowberry has developed the world-first Cu-PEP and eProlex peptide delivery systems that drive the Youth Renewing and New Radiance Face Serums. This science has been published in the international Journal of Aging Science, and was the reason that Snowberry was invited to present to the 23rd World Congress of Dermatology.

All Snowberry serums and most creams are subject to independent, clinical trials by IDEA, Dermatological Institute in France, Dermatest in Germany and Abich Laboratories in Italy. All products are clinically tested for skin irritancy and safety. At this time, Snowberry may be the only skin care company in the world, that proves the efficacy of its anti-ageing serums through gold standard clinical trial. This is the same standard applied to pharmaceutical products.

Snowberry is not certified ‘natural’ or ‘organic.’ We believe that our customers want the safety implied by ‘natural,’ but we know they also want real anti-ageing effectiveness. In order to achieve that very high level of functionality, Snowberry contains, for example, some peptide complexes, enzyme formulations and anti oxidants that are simply not available from organic sources.

Snowberry products have a shelf life of 36 months and a PAO (period after opening) recommendation of 6 months. The only exception to this is the Smoothing Eye Serum which has a shorter shelf life of 24 months. 

No – Snowberry’s product colours are entirely natural. It should be noted that it is for this reason that the colour of a particular product might vary from batch to batch. There is considerable variation in the colour of natural ingredients depending largely on the season and the timing of their harvest.

You won’t find nasties here. Our products are formulated without parabens, silicones, petrochemicals, sulfates, volatile alcohols, propylene or butylene glycols, DEA or MEA ingredients or artificial colours.

We recommend storing Snowberry products in a cool, dark place. If you’re interested in cool products (our Smoothing Eye Serum, for example), you can store it in the refrigerator - just make sure you don’t eat it! You should also avoid putting products into direct sunlight or high heat, as that will destroy some of their ingredients.